Shipping Policy

Shipping Policy

Last Updated: September 2026

UK Delivery

Delivery Areas: We deliver nationwide across the UK, including Scotland, Scottish Highlands and Islands, Wales, and Northern Ireland.

Delivery Days & Times:

  • Tuesday – Friday: 8am – 6pm
  • Saturday: Premium delivery service available (excludes Northern Ireland and Scottish Highlands)

How Fast Can I Get My Order?

  • Next Day Delivery: Order by 2:30pm Monday–Thursday for next working day delivery
  • Saturday Delivery: Order by 1:00pm Friday for Saturday delivery

UK Delivery Options

Express Tracked Delivery — £5.95

  • Available Tuesday – Friday
  • Order by 2:30pm for next working day delivery
  • Choose your preferred delivery date at checkout
  • Full tracking included

Saturday Delivery — £11.95

  • Available in most areas (excludes Northern Ireland and Scottish Highlands)
  • Order by 1:00pm Friday

FREE DELIVERY — Orders of £75 or more qualify for free Express Tracked Delivery (UK only, Tuesday–Friday delivery days).

Choose Your Delivery Date

Select your preferred delivery date during checkout. We recommend choosing one day earlier than needed — our sausage rolls stay perfectly fresh in their packaging, so you're covered!

Collection Service

Collect from our Leicester production facility:

  • Available: Monday–Friday
  • Same-day collection: Order by 10am for collection between 1pm–4pm
  • Address: Leicester Food Park, High View Close, Leicester, LE4 9LJ
  • Select your preferred collection date and time during checkout

Our Couriers

  • DPD & DHL: Timed delivery windows with on-demand delivery options
  • Royal Mail: Reliable tracked service

All services include full tracking and proof of delivery.

Receiving Your Order

Our couriers will contact you via email or text with an estimated delivery time on your chosen delivery day. All orders require proof of delivery (photo + recipient name) unless you specify a safe place with the courier.

Important: Our sausage rolls are perishable food items. We don't recommend leaving them unattended outside and cannot guarantee quality if left unattended.

If You're Not In

  • Check for delivery cards from our couriers
  • Check with neighbours who may have accepted delivery
  • Look in designated safe areas (porch, garage, etc.)

Missing orders must be reported within 24 hours of dispatch.

Need Help?

Email: hello@therollsociety.com
Address: Leicester Food Park, High View Close, Leicester, LE4 9LJ